Verint WFO: From Implementation to Simplification

Standing up a new software platform can be challenging in its own right. Standing up that software while preparing the operations team for a shift in culture, effectively communicating with stakeholders across the organization, and coordinating virtually all aspects of the implementation with IT can be like drinking water from the proverbial firehose. Join this session to learn how a leading healthcare technology company effectively tackled its deployment of Verint Workforce Management, with an aim to simplify the difficult while standing the system up and simplify its operations through the use of the software as a result.