The Contact Center of the Future Is Here: AI, Automation, Bots, and More

When it comes to customer service technology, the future is now. As organizations seek to do more with less, new technology is necessary to maximize opportunities for automation. Verint leads the pack in key innovations around AI and automation that can help you lower costs, improve compliance, and, most importantly, enhance your customer experience. In this session, you’ll hear how Verint has infused artificial intelligence and automation throughout our contact center solutions, including knowledge management, workforce management, robotic process automation, intelligent virtual assistants, and more.