Verint is Going Virtual. Learn more about our Virtual Customer Engagement Conference and how we can help you succeed in these extraordinary times. Join us May 20-21.
Putting the Patient First: A Team Approach to the Digital Experience
As a research-centered organization, MD Anderson Cancer Center uses a data-driven processes to continuously improve the digital experience for patients, visitors, donors, and other stakeholders. Learn how a cross-functional CX-focused team that includes members from IT, marketing, integrated media, and the company’s agency partner use Verint ForeSee usability and insights along with traditional behavioral metrics to define priorities, identify improvements, and to help deliver an exceptional experience at what is often the first stop on an important customer journey.