Verint is Going Virtual. Learn more about our Virtual Customer Engagement Conference and how we can help you succeed in these extraordinary times. Join us May 20-21.
Powering the New Era: Aligning CX Insights with a Program for Continuous Improvement
Graybar, a Fortune 500 company and one of the largest employee-owned companies in North America, is 150 years old – and continues to grow through employee-led innovation and continuous improvement. Attend this session to learn how the organization is using Verint to measure and monitor CSAT, CES, and NPS. Plus, hear how Graybar drives action on these insights through thoughtfully-designed reports and analysis.