If Your Destination is Trust and Success, Think Change Management

Implementing or upgrading solutions to work with customers and improve their experience with your organization is an endeavor worth taking. The odds of the endeavor’s success rise exponentially when coupled with robust change management practices. Join this session to hear how Garmin, a worldwide leader in GPS navigation and wearable technology, effectively employs change management to drive success across its suite of Verint Workforce Engagement solutions, including employee desktop and knowledge management. Learn how change management has helped Garmin efficiently navigate partnerships with IT and other key stakeholders, traverse previous pitfalls, turn naysayers into champions, and create a roadmap for success today and in the future.