Verint is Going Virtual. Learn more about our Virtual Customer Engagement Conference and how we can help you succeed in these extraordinary times. Join us May 20-21.
Extreme Makeover: Minneapolis 311
In this session, Trish Glover from the City of Minneapolis shares how the City’s 311 services have undergone a major overhaul with the introduction of a new customer portal, accompanied by online service request forms and knowledge – all running in the Verint Cloud. Learn about the City’s requirements for the project, implementation considerations and issues, and the results achieved. Then get a glimpse into what the future holds for the innovative Minneapolis 311!