Verint is Going Virtual. Learn more about our Virtual Customer Engagement Conference and how we can help you succeed in these extraordinary times. Join us May 20-21.
Always Connected: How rue21 Competes with a Data-Driven CX Strategy
In a challenging retail environment, rue21 is now thriving. This fun, casual fashion retailer has embraced a data-driven CX strategy, from the customer service center to the store, and is seeing results. Attend this session to hear how the insights team was able to rally different stakeholders around NPS and drive improvements that showed up in the numbers.