Transform yourself in four amazing days.

Here’s why you attend a conference in person: to make some great connections, get inspired by awesome speakers, and be energized by face-to- face conversations. Step away from your computer and join us.
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Explore Our Themes

Fraud Intelligence

Security risks, financial crimes, and cyber breaches affect a broad range of organizations across the globe. Leading brands unify security, IT and fraud efforts to ensure a proactive approach to risk mitigation — while there is still time to implement effective countermeasures. Learn how to protect your organization from fraud while improving the customer experience.

Data Compliance and Regulatory Mandates

To ensure business continuity and continued customer engagement, companies need to predict and identify potential liabilities in an efficient manner. Stringent, comprehensive data management and compliance programs are pivotal to helping leaders protect sensitive information and ensure compliance with industry and government regulations. In this track, learn how to ensure your business is prepared to address tomorrow’s complex requirements.

Advanced Technologies

As modern-day organizations seek new ways to maximize technology investments, the focus has shifted to data collection and analysis — trends are driven by the Internet of Things and Big Data. Information is only useful when it is evaluated to find the data most critical to an organization, and emerging technologies provide new ways to identify what’s most important to any business.

Our Agenda

7:00am – 8:00pm Registration desk is open to serve you.


4:00pm – 5:30pm Pre-Conference Workshop: Best Practices for EdgeVMS


6:30pm – 8:30pm Welcome Reception in Solutions Lounge


7:00am – 6:00pm Registration desk is open to serve you.


7:30am – 8:30am Breakfast will be served in the Grand Hall


8:30am – 10:00am General Session will be held in the Lone Star Ballrooms B & C


10:00am – 10:30am Break


10:30am – 11:00am Welcome & Introductions to Verint

  • 11:00am Breakout Sessions (Session name :: Room name)
  • 1:30pm Breakout Sessions (Session name :: Room name)
  • 3:00pm Breakout Sessions (Session name :: Room name)
  • 4:00pm Breakout Sessions (Session name :: Room name)

7:00am – 6:00pm Registration desk is open to serve you.


7:30am – 8:30am Breakfast will be served in the Grand Hall


8:30am – 10:00am General Session will be held in the Lone Star Ballrooms B & C


10:00am – 10:30am Break in the Grand Hall


7:00pm – 11:00pm Customer Appreciation Event

7:00am – 10:00am Information desk is open to serve you.


7:30am – 8:30am Breakfast and Closing Remarks in the Grand Hall


  • 8:30am - 10:00am Coffee Talk Sessions (Session name :: Room name)

The Road to Speech Analytics Success

Learn about the road to speech analytics success taken by the fastest growing private pension and life insurer in Turkey. Take in where it started, what it’s learned along the way, and where it’s going next in its journey with Verint. Use the outcomes it’s achieved – from lower churn to reduced handle time – and how it leverages speech with other applications (such as quality management and performance management) to help accelerate your own path to success.

Tuesday, 10:30 AM

Dallas B