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Dallas Sheraton Hotel

Who Should Attend


Users of any of the following Verint solutions are encouraged to join us in Dallas in May: Impact 360, Blue Pumpkin, Click2Staff, eg solutions, GMT, Iontas, KANA Enterprise, KANA Express, LAGAN Enterprise, Contact Solutions, SmartCare, StaffSmart, Telligent, ULTRA, Verba, Victrio, and Vovici. Questions? Check out our FAQ document. Get in touch. Need to convince someone to let you attend? Justify Your Trip

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Pre-Conference Workshops


Make the most of your trip to Dallas by signing up for pre-conference workshops. Morning and afternoon workshop sessions will be held on Monday, May 14 before the conference opens, and registration fees are $295 USD per attendee per session. Send more, save more: Book three or more pre-conference workshops for colleagues** at your organization and receive 20% off the total cost! **Attendees must be from the same Verint customer account.



WHEN: May 14 -17

WHERE: Sheraton Dallas Hotel, 400 North Olive Street, Dallas, TX, USA 75201

Located in the heart of the city, our event hotel offers an amazing downtown location in the vibrant Arts and Financial District, close to the convention center as well as world-class shopping, dining, and entertainment. The Dallas Area Rapid Transit (DART) Orange Line makes direct stops at both Sheraton Dallas and Dallas/Fort Worth (DFW) International Airport, making it easy for guests to get to/from DFW and your hotel.

The Road to Speech Analytics Success

Learn about the road to speech analytics success taken by the fastest growing private pension and life insurer in Turkey. Take in where it started, what it’s learned along the way, and where it’s going next in its journey with Verint. Use the outcomes it’s achieved – from lower churn to reduced handle time – and how it leverages speech with other applications (such as quality management and performance management) to help accelerate your own path to success.

Tuesday, 10:30 AM

Dallas B