Puzzel

Puzzel

Gold Sponsor

Puzzel is an omni-channel cloud contact centre solution provider with the flexibility and scalability to support smaller enterprises and global corporations. With over 20 years of pure cloud experience and more than 20,000 concurrent agents the Puzzel platform is a complete solution. Superior voice management is complemented by e-mail, SMS, web-chat and social media channels, all in a single, easy-to-use UI. Puzzel also offers Workforce Optimisation, Speech Analytics, Knowledgebase functionality, IVR payments plus exceptional statistics and MI reporting.