Alfavox

Alfavox

Silver Sponsor

Alfavox works with companies on 4 continents creating top-quality solutions for advanced Customer Experience platforms. As a solution provider, Alfavox perfectly identifies the needs of the modern customer and provides solutions to guarantee business growth by as much as 70%. The company’s systems are based on Business Intelligence, Data Analytics and Machine Learning modules, and have been designed to easily integrate with the customer’s IT ecosystem, including tools such as CRM, ERP or Workflow. Alfavox specializes in Customer Experience, Video Chat, Contact Center, Workforce Management and Predictive Dialer solutions. The company serves customers in banking and finance, outsourcing, call center, customer service, power and gas industries.