FAQ

Conference | Hotel | Agenda | Miscellaneous

Conference Information

 

What is Engage?

Engage is the Verint Systems global customer and partner conference. This interactive event is designed to help you engage with industry colleagues, get the full benefit of your Verint solutions, and discover how to create better business outcomes. Many of the presenters are actual users who share their expertise and real-world experiences to help attendees gain new perspectives, solve problems, swap tips and techniques, and more.

 

Where is the conference held?

Engage 2020 will be held at  Hilton Anatole, Dallas, Texas.

 

What are the conference dates?

Education sessions and workshops (for an additional fee) begin Monday, May 18. The general conference starts at 6 p.m. on Monday, May 18, 2020 and concludes on Thursday, May 21 at 10 a.m.

 

What are the registration deadlines?

Super-saver registration ends on January 31, 2020.  to view all registration fees.

 

What is included in the conference fee?

This year we have two types of delegate passes.

  • Engage+ | A premium pass that includes access to all education and training sessions held Monday May 18 as well as all general conference sessions. Travel costs are in addition to the conference registration fee. Lodging is not included.
  • Engage | A standard pass that includes access to all main conference sessions Tuesday May 18 through Thursday May 21 as well as Monday night general session and welcome reception.

Note that registration includes all conference events, materials, and conference meals (including our customer appreciation event).

 

Do you offer any special discounts?

Group discounts are available. Email us at conference@verint.com for details on these and other offers.

 

How do I register?

Click here to register for the event.

 

What is the payment policy?

Engage accepts several methods of payment: Visa, MasterCard, Diner’s Club, Discover, and American Express. Payment must accompany your registration. Registrations without payment will not be processed.

 

What is the cancellation policy?

Cancel by the dates below in writing to conference@verint.com and you will receive the applicable refund for fees paid.

Refund

Period

100%

Nov 8 – Jan 31

75%

Feb 1 – March 31

50%

April 1 – May 3

0%

May 2 onwards

 

Are attendee substitutions permitted?

If you registered but are unable to attend Engage and cannot cancel your registration, you may substitute another employee from your company at no additional charge. Please send notification of your change via email to conference@verint.com no later than 12 p.m. Eastern Time on Wednesday, April 29, 2020. Please be sure to include the new attendee’s name and contact information. You will receive an email confirmation once the change has been received and processed.

 

Can I bring a guest?

The Engage conference is for Verint customers and partners only. Guests are not permitted to attend sessions or evening events, with the exception of the customer appreciation event on Wednesday. There is a $125 guest fee to cover the cost of food, beverage, and entertainment at this event. You can purchase a guest event pass when you register.

 

What is the attire for the conference?

Conference attire is business casual. We recommend you bring a sweater, as meeting room temperatures vary.

 

Hotel and Transportation

Does Verint have a room block at the hotel, and how do I reserve a room?

Yes, Verint has a room block.  Click on a hotel below to make a reservation. If you call the hotel directly, be sure to reference the Verint Engage event when you call:

  • Hilton Anatole | 1-800-445-8667. Quote ‘ENG’
  • Hilton Garden Inn | TBD

 

Which airport should I fly into?

Dallas/Fort Worth International is the main airport for the area and is situated approximately 20 minutes drive from the Hilton Anatole hotel. Alternatively, Dallas Love Field is a convenient 10 minute drive.

 

What are the driving directions from the airport to the hotel?

Driving directions to the Anondale Hotel from Dalls/Fort Worth International Airport.  Directions.

Please note the highlighted route has tolls.

Driving directions to the Anondale Hotel from Dallas Love Field.  Directions.

 

Does the hotel offer a shuttle service?

The hotel does not offer shuttle service to and from the airports. However, taxi and limousine service, car rentals, and several shuttle services are available at the airport. Click here to learn more. Verint does not provide transportation to and from the airport.

 

Does the hotel offer free Wi-Fi?

The Hilton Anatole provides complimentary Wi-Fi in the public areas of the hotel as well as the sleeping rooms.

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Agenda

What types of sessions can I expect?

Sessions will address a broad range of topics, including case studies, industry best practices, tips and techniques, overviews, and “what’s new” highlights for Verint solutions (including those from Contact Solutions, EdgeVMS, EdgeVR, eg solutions, ForeSee, KANA, Kiran Analytics, Nxtera, Next IT, Smart Care, Telligent, Transversal, Verba and Verint Monet).

 

Do you offer training classes at the conference?

Yes, for our 2020 conference we are offering many more education sessions on May 18 to help attendees make the most of their conference trip. These sessions are designed for end users, managers and decision makers alike. You will need to purchase our new Engage+ conference pass that comes with an additional fee to join on the Monday. You will be asked to register in advance to attend these training sessions, as space is limited. Note: you must be registered for the conference to participate in the pre-conference workshops.

 

What are the scheduled events during the conference?

Please refer to the agenda to see an overview of the events of the conference.

 

Are you looking for conference speakers?

Yes! If you are interested in speaking at the conference,  to fill out a short form highlighting your topic. Speakers receive a complimentary conference pass.

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Miscellaneous

Whom should I contact if I have special dietary needs?

There is a section on the conference registration form for special requests. Please complete this section upon registering or email conference@verint.com.

 

What opportunities are available to sponsor the conference?

Numerous sponsorship opportunities are available to Verint business partners. Please contact partnerconference@verint.com for a list of sponsorship opportunities or alternatively find out more on our sponsor page here.

 

What if I still have questions about Engage?

For more information, please contact us at conference@verint.com.
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