Intelligent Virtual Assistants have the potential to do so many things for your business it boggles the mind. So where should you start so your first deployment can be a success? We analyzed data from our 15 years of experience deploying IVAs across 12 industries to get a clear understanding of what works quickly and predictably. In this session, we’ll introduce you to five top use cases for starter IVAs that are proven to deliver meaningful and measurable business value in live customer deployments.

Presented By:
Jennifer Snell

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The Road to Speech Analytics Success

Learn about the road to speech analytics success taken by the fastest growing private pension and life insurer in Turkey. Take in where it started, what it’s learned along the way, and where it’s going next in its journey with Verint. Use the outcomes it’s achieved – from lower churn to reduced handle time – and how it leverages speech with other applications (such as quality management and performance management) to help accelerate your own path to success.

Tuesday, 10:30 AM

Dallas B