Verint is Going Virtual. Learn more about our Virtual Customer Engagement Conference and how we can help you succeed in these extraordinary times. Join us May 20-21.
The Human Future of Machine Intelligence
To be intelligent, virtual assistants need human input at various junctures of the learning process even as machine learning increasingly automates interactions and generates insights. In this presentation, we’ll discuss why the future of Intelligent Virtual Assistants is human and machine coordination, not just automation. We’ll discuss what it takes to build and train successful IVAs. And we’ll explain how to introduce AI solutions in a way that makes them a true extension of the workforce.