Too much of the cybersecurity space is around the perceived need for new and fancier tools. In fact, many practitioners rely so heavily on the newest tech tool that they have forgotten the essentials of cybersecurity, controlling access. In this talk we will discuss the everyday common-sense approaches to cybersecurity, debunk most of the hype and highlight how if you are truly security minded, you can excel in the cybersecurity arena. Tech is a just one tool in a cybersecurity professional’s arsenal.

Presented By:
EJ Hilbert, Managing Director
CNM LLP

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The Road to Speech Analytics Success

Learn about the road to speech analytics success taken by the fastest growing private pension and life insurer in Turkey. Take in where it started, what it’s learned along the way, and where it’s going next in its journey with Verint. Use the outcomes it’s achieved – from lower churn to reduced handle time – and how it leverages speech with other applications (such as quality management and performance management) to help accelerate your own path to success.

Tuesday, 10:30 AM

Dallas B