Verint is Going Virtual. Learn more about our Virtual Customer Engagement Conference and how we can help you succeed in these extraordinary times. Join us May 20-21.
AI and Business Process Transparency: Must-Have Lessons On Implementing IVAs
In the AI-boom era, there is a mad dash to deploy solutions that ensure your business remains competitive. In the rush, it’s natural to focus on the technology itself, rather than its implementation. As a visionary and real-world implementer of “Ask Lisa,” an award-winning IVA, Ibrahim Khoury from Alight Solutions will share what it really takes for your business to implement an IVA for success beyond the pilot or proof-of-concept.
Ibrahim Khoury, Director of Product Development and Innovation