Verint is Going Virtual. Learn more about our Virtual Customer Engagement Conference and how we can help you succeed in these extraordinary times. Join us May 20-21.
Guided by Member Input: How a Large Nonprofit Makes CX-Informed Decisions
Attend this session to hear how a seasoned marketing and CX professional in the public sector worked with the insights team at a large nonprofit organization to ensure that member input is central to strategic plans, product enhancements, and digital experience. Learn how this organization used Verint tools to drive action, solve issues, and identify cost savings by using the right tools in the right instances.
Presented by:
Andrea Mirkow
Digital Marketing Professional