Verint is Going Virtual. Learn more about our Virtual Customer Engagement Conference and how we can help you succeed in these extraordinary times. Join us May 20-21.
The Golden City Strives for Golden Service with the Verint Customer Portal
Join this session for a reflection on the City and County of San Francisco’s experience migrating its online services from a third-party platform to the Verint Customer Portal. Hear what went on behind the scenes, the effort required, new features and capabilities gained, benefits realized, and lessons learned as the organization went live with one of the most comprehensive and imaginative implementations of a fully integrated self-service online portal.
IT Project Manager
City and County of San Francisco