Verint is Going Virtual. Learn more about our Virtual Customer Engagement Conference and how we can help you succeed in these extraordinary times. Join us May 20-21.
Optimize the In-Person Customer Experience
You’re automating and optimizing your digital and voice channels, but what about your in-person channel? Join this session to hear how technology and automation are helping to improve the critical in-person interaction. From scheduling appointments, to automating processing, to face-to-face recording and quality management, opportunities abound to automate and optimize the in-person channel and, by doing so, elevate the in-person (and overall) customer experience.
Presented by:
Craig Seebach
Verint
Juan Cabrera
Verint
Jim DeLapa
Kiran Analytics