Verint is Going Virtual. Learn more about our Virtual Customer Engagement Conference and how we can help you succeed in these extraordinary times. Join us May 20-21.
Generating Global Impact with Speech Analytics and the Transcription Data That Fuels It
A technology-enabled, leading global business services company shares how it uses Verint Speech Analytics to generate powerful insights for its business and its clients. Learn how it uses the solution, including combining speech transcripts with other CRM and operational data sources, to uncover game-changing revenue streams, reduce operating costs, and improve client outcomes. Walk away eager to start using speech analytics and call transcript data in your own business to help you elevate CX and drive ROI.
Presented by:
Pethachi Pichappan
Senior Director, Global IT – Innovation , Automation, and Product Management
Concentrix