Verint is Going Virtual. Learn more about our Virtual Customer Engagement Conference and how we can help you succeed in these extraordinary times. Join us May 20-21.
Ensuring Consistent QA – Even in Local Service Centers
Got a distributed branch/service center network? Tired of doing sporadic, time consuming side-by-side observations for quality assessments of service center staff? Hear how this leader in local passenger transportation got the “greenlight” to elevate its local quality capabilities to be on par with the rest of its channels with Verint Face-to-Face Recording and Desktop and Process Analytics.
Presented by:
Gustavo Urdaneta
Customer Experience Manager Mexico
Uber