Verint is Going Virtual. Learn more about our Virtual Customer Engagement Conference and how we can help you succeed in these extraordinary times. Join us May 20-21.
Enhancing Employee Experience Using Customer Experience Methodologies
What customer experience (CX) methodologies and tools can be applied to enhance employee experience (EX) in the contact center? How does this translate to better outcomes with customers? With more than a decade of experience implementing and supporting large-scale solutions, SPAR Solutions will share answers to these questions and explain how leveraging Verint Engagement Management solutions can help enhance EX in even the most complex contact center environments.