Verint is Going Virtual. Learn more about our Virtual Customer Engagement Conference and how we can help you succeed in these extraordinary times. Join us May 20-21.
Achieving Engagement Management Self-Sufficiency and Success
A leading student aid organization takes you on its journey to engagement management self-sufficiency and success. From humble beginnings, but big aspirations, to partnering with Verint to deploy engagement management tools, including agent desktop, hear how the organization took an iterative approach, engaged in abundant internal collaboration, and effectively updated its processes and communications to take ownership of its investment and ensure ongoing success.