Verint is Going Virtual. Learn more about our Virtual Customer Engagement Conference and how we can help you succeed in these extraordinary times. Join us May 20-21.


Top Tips to Drive Employee Engagement and Performance

Top Tips to Drive Employee Engagement and Performance

Hear how a leading home repair and maintenance provider improved employee engagement by giving its employees more ownership of their own performance, including the new generation of employee best motivated by daily tracking, visual indicators, and gamification. Learn how it successfully leveraged Verint Performance Management, alongside Verint Quality Management and Workforce Management, to improve the performance of agents across all generations and skill levels. Get tips and tricks to elevate engagement and performance to make an immediate impact in your own contact center.


Presented by:

Jennifer Allen

Operations Manager

Pivotal Home Solutions