Verint is Going Virtual. Learn more about our Virtual Customer Engagement Conference and how we can help you succeed in these extraordinary times. Join us May 20-21.
Why Quality Matters: Empowering Your Business to Add the Human Touch
Take a trip with one of the largest travel e-commerce companies in the world, as it shares its adventure with Verint – from the origin to future destinations. Learn how it implemented Verint Call Recording and Quality Management across 30+ locations and 12,000 users worldwide in under six months. Then hear how operationalizing these tools is enabling it to improve the human touch and drive greater insights into the business to support everything the company is about – today and tomorrow – the customer!
Tanja Hoymann, Global Quality Manager