Verint is Going Virtual. Learn more about our Virtual Customer Engagement Conference and how we can help you succeed in these extraordinary times. Join us May 20-21.


The Future of the Back Office

The Future of the Back Office

Hear industry leaders discuss where they think the back-office is heading from a people and technology standpoint. What new solutions are needed in the back office? Will legacy systems be completely replaced with new cloud versions? To what extent will the back office be a hybrid workforce – a combination of humans and software robots powered by AI? Will new roles evolve? What will be the skill set of the back-office employee in five years? Come hear the answers to these questions and more.


Presented by:

Nicole Nevulis



Brandon Baird




Scott Boyd

Director Workforce Planning

Guardian Life Insurance Company of America


Rebecca Henry

Operations Director