Verint is Going Virtual. Learn more about our Virtual Customer Engagement Conference and how we can help you succeed in these extraordinary times. Join us May 20-21.
Get the Most Value from Avaya Workforce Engagement
With 5,000+ customers worldwide, Avaya Workforce Engagement helps organizations transform employee and customer engagement. In this session, learn how to maximize the value of Avaya Workforce Engagement – from identifying emerging customer trends with speech analytics, to removing agent frustration in finding answers to challenging questions with knowledge management, to capturing actionable voice of the customer feedback across channels with enterprise feedback management. Plus, learn how you can make software upgrades painless and easy by migrating to Avaya OneCloud.
Presented by:
Mike Butts
Senior Product Marketing Manager
Avaya
Steve Feldman
Director – Automated Services, WFO & Outbound Solutions
Avaya
Tom Haynes
Director, Business Development and Consulting
Avaya