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    Engagement Management: Omnichannel Handling and Desktop Consolidation

    Want to learn more about the Verint solutions you’re using?  This is a great opportunity to discuss best practices and lessons learned with other Verint users and members of the Verint team.  We guarantee it will be time well spent!

    The Road to Speech Analytics Success

    Learn about the road to speech analytics success taken by the fastest growing private pension and life insurer in Turkey. Take in where it started, what it’s learned along the way, and where it’s going next in its journey with Verint. Use the outcomes it’s achieved – from lower churn to reduced handle time – and how it leverages speech with other applications (such as quality management and performance management) to help accelerate your own path to success.

    Tuesday, 10:30 AM

    Dallas B