Verint is Going Virtual. Learn more about our Virtual Customer Engagement Conference and how we can help you succeed in these extraordinary times. Join us May 20-21.
Automating User Administration and Organization Management
In this session, a leading telecom shares how it further automates its operations through the use of Verint’s agent sync interface and data from PeopleSoft. Learn how this enables the company to automatically manage updates and maintain hierarchy in Verint in real time, making the business more efficient and accurate. Automating shift bids and reducing manual processing time, it’s done wonders for the company. See how it can do wonders for you too!
Presented by:
Sergio Olivas
Manager – Contact Center Technology Solutions
Ruth Bevering
Sr. Manager – Verizon Global Technology Solutions
Verizon
Deborah Davis
Sr. Manager – Verizon Global Technology Solutions
Verizon